We have always loved costume jewelry, and everyone has always assumed that our jewelry is the real thing. Looking like we spent hundreds or thousands of dollars on our jewelry when we spent so little has always been our secret. When we founded Ashley's Big Secret, Inc., it was our goal to help other women look gorgeous without having to spend a fortune.
Your password is never seen by anyone but you-and that includes us. Passwords are kept in an enrypted database and cannot be seen, retrieved or changed by Ashley's Big Secret, Inc.
If you lose or forget your password, simply click on the 'forgot password' like on the log-in page. A new password will be sent to the e-mail you have on file.
Credit Card information is collected by Paypal, which has one of the most sophisticated encryption systems around- a factor we considered very heavily when choosing this service. Your credit card information is never seen by any employee, owner or entity associated with Ashley's Big Secret, Inc.
If you are unsatisfied with a purchase from Ashley's Big Secret, you may return or exchange the item within 14 days of purchase. E-mail purchase@ashleysbigsecret.com for return and exchange instructions.
Of course! We know how exciting it can be to have new baubles on the way, and sometimes you just don't want to wait! Next day shipping is now available. Orders must be received by 11AM Central Standard Time in order to be received the next business day. Order received after 11AM CST will be shipped the following business day.. The total cost for this service is $20.00.
We are more than happy to answer any additional questions you have. You may e-mail purchase@ashleysbigsecret.com for an answer to your questions within 24 hours, or call us at (773) 671-5550.
We understand how difficult it can be to find high quality, low cost costume jewelry, and what a difference a few fun pieces make. We search far and wide for great products, buy in bulk, and pass the savings on to you.
We pride ourselves on the quality of each and every item we sell. Every piece is hand inspected for quality by a secret keeper, and we use the rule of thumb, "if I wouldn't wear it, we won't sell it".